The PlayStation 5 is a powerful console that produces a lot of heat. If it cannot get rid of that heat, it will warn you and may shut down to protect itself.
Check ventilation first
- Give the console clear space on all sides; do not put it inside a closed cabinet
- Keep it off carpet and away from heaters
- Check the vents for dust build-up
- Try the console in a cooler position to see if shutdowns stop
Power and software checks
- Plug the power cable straight into a wall socket, not an extension shared with other devices
- Check the power cable is pushed fully into the back of the console
- Install the latest system software
- Turn off rest mode for a while to see if shutdowns happen only in rest mode
When it needs repair
If the PS5 shuts down in a well-ventilated space, beeps, shows a warning about temperature, or will not turn back on, it needs assessing. Internal dust, a failing fan or a power supply fault are common causes. Ask the business for a quote before any repair.
Further reading
Related repair pages
What the repair involves, what to ask and which listed businesses to contact. Each business sets its own prices and repair terms.
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